Exchange & Refund Policy

Return & Exchange Policy

You can request a return, exchange, or cashback within 7 days of receiving your order if the size doesn’t fit, the color isn’t what you expected, there’s a quality issue, or the item is unused, unwashed, and in its original packaging.

Exchange Option

If you’d prefer another size or color, we’ll happily exchange your item. Just let us know your preferred replacement within 7 days of receiving your order.

Cashback Option

If you do not wish to exchange, we also offer full cashback, provided your item meets our return terms.

What’s Not Eligible

We cannot accept returns on items that are worn, washed, or damaged by the customer. Products returned after 7 days, or customized and discounted items (unless defective), are not eligible for return or exchange.

How to Start a Return or Exchange

To begin your return or exchange, email us at support@aghajaan.com or send us a message on WhatsApp. Please share your order number, reason for return, and whether you want an exchange or refund. We’ll guide you through the simple process.

Note

Return shipping is the customer’s responsibility unless the item is defective or incorrect. Refunds are processed within 5 to 7 business days once the returned item is received.

We care deeply about your satisfaction your little one's joy and comfort mean everything to us.